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Help centre · ShopBack Australia
Troubleshooting help
Payment-related issues

Payment-related issues

Get help with payments when using ShopBack to pay for Gift Cards or ShopBack's Scan & Pay.

Problems applying a Gift Card or Promo
Unable to link or unlink payment methods
Errors during payment

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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Address: ShopBack c/o WeWork, Level 1, 66 King Street, Sydney, NSW, 2000

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