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Help centre · ShopBack Australia
Troubleshooting help
Cashback issues

Cashback issues

Get help with Cashback tracking and status problems, such as late or missing Cashback or incorrect amounts.

Withdrawal not received
Cashback status issues
Missing or incomplete Cashback
Rejected Cashback and appeals
Problems verifying or added wrong withdrawal info
Withdrawal adjustment and rejection

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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Address: ShopBack c/o WeWork, Level 1, 66 King Street, Sydney, NSW, 2000

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