Refer a friend and earn rewards

Good things are meant to be shared. Share the wins with your friends by referring them to ShopBack. You’ll also earn a bonus when for each friend that joins and meets the bonus Cashback requirements within 180 days from the friend's sign-up date. Everyone wins!

How to refer a friend

Your friend needs to sign up using your:

  • Unique referral link
  • Or unique referral code

Make sure your friend uses your unique link or code to sign up or you won’t be able to receive the bonus.

For app For web

To find your link or code, scroll to the bottom of your ShopBack app. You can directly copy the code by tapping on the Referral code or share the link via social media.

What you both get

If you're the referrer

First, make sure you add your Cashback withdrawal details to your ShopBack account. 

You’ll then get a $5 bonus for every qualified referral. A qualified referral means your referred friend has completed all of the following:

  1. Sign up using your unique referral link or code.
  2. Spend a minimum of $20. This is recognized when: Cashback associated with all the relevant purchases is confirmed.
  3. Ensure the criteria are completed within 180 days from sign-up date.

This confirmed $20 can be spread out through multiple purchases. Your referral bonus status will initially appear as Pending in both accounts once your referred friend signs up. It’ll change to Confirmed not more than 48 hours after your referred friend meets all the requirements.

If you received a referral

You’ll get a $5 bonus once you’ve completed all of the bonus requirements. You need to:

  1. Sign up with your friend’s unique link or code.
  2. Accumulate $10 of confirmed Cashback from purchases. Excluding bonuses.
  3. Add withdrawal details to your ShopBack account.
  4. Ensure all the criteria above are met within 180 days from sign-up date.

What to do if you’ve received a referral link or code

Once your friend shares their unique link or code, make sure to sign up using that link or code. This is the only way we can track cash bonuses for both of you.

For app For web

If you’re received a link, tap the link to open ShopBack. It’ll redirect you to your app store if you haven’t downloaded the app yet. If you have, we’ll apply the code for you so you can continue with your sign-up process as normal.

What to do if you did not receive the Refer-A-Friend bonus

The bonus usually comes with a set of requirements that you need to fulfill.

Note: New sign up via Refer-A-Friend programme from 23 September 2023 onwards will have 180 days to complete the criteria after the sign-up date. 

Existing sign-ups via Refer-A-Friend programme before 23 September will need to complete the criteria before 31st March 2024, else the bonus will rejected.

Check out the below for more information.

If you're the referrer

First, make sure you add your bank account to your ShopBack account. 

Once your friend has spent a minimum of $20 and their first Cashback turned "Confirmed", the bonus will change to Confirmed within 5 days.

Note: Your Refer-A-Friend bonus will be rejected if all the criteria are not met within 180 days from the friend's sign-up date.

Here's a screenshot of how the criteria will appear on your ShopBack app.

raf_criteria.PNG

If you received a referral

You need to:

  1. Sign up with your friend’s unique link or code.
  2. Accumulate $10 of confirmed Cashback from purchases. Excluding bonuses.
  3. Add withdrawal details to your ShopBack account.
  4. Complete all criteria within 180 days from the sign-up date.

Refer-a-friend programme terms and conditions

Things to note

  • Your referred friend must sign up using a unique device (mobile, desktop or tablet) to prevent having their referral bonus forfeited. 
  • Your referred friend's first purchase must not be stacked with other "new customer" promotions.
  • Any order that does not earn Cashback, or is canceled, exchanged, or refunded, will not count towards the minimum spend.
  • Referred friends will need to fulfill the criteria within 180 days from the sign-up date.

Please note that ShopBack reserves the right to add or amend the list. 

Some activities will disqualify you from earning referral bonuses. Here a non-exhaustive list of such activities: 

  • Self-referral.
  • Posting your referral link on any ShopBack merchant's Facebook or forum page.
  • Disguising your referral link as a generic link and populating it within web pages.
  • Keyword bidding for the purpose of generating traffic to pages containing your referral link.
  • Any similar activity determined by ShopBack in its sole discretion to be inconsistent with the purpose of ShopBack's refer-a-friend programme. 

ShopBack reserves the right in its sole and absolute discretion to amend and vary the terms and conditions of this programme as set out above, as well as to disqualify any users at any point of time. Any infringement of the above terms and conditions would result in the loss of all bonuses. Repeat offences would result in the closure of your ShopBack account.

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