Good things are meant to be shared. Share the wins with your friends by referring them to ShopBack. You’ll also earn a bonus when for each friend that joins and meets the bonus Cashback requirements within 180 days from the friend's sign-up date. Everyone wins!
How to refer a friend
Your friend needs to sign up using your:
- Unique referral link
- Or unique referral code
Make sure your friend uses your unique link or code to sign up or you won’t be able to receive the bonus.
To find your referral link or code, open your ShopBack app and scroll to the bottom. You can directly copy the code by tapping on the Referral code or share the link via social media.
If you’re using ShopBack from a browser, click on Refer a friend that’s always available at the top of the website, next to your Cashback status.
You can share your invite link or enter your friend’s email address and we’ll share it for you.
What you both get
If you’re the referrer
You’ll get a referral bonus for every qualified referral. A qualified referral means your referred friend has completed all of the following:
- Sign up using your unique referral link or code.
- Your friend spends or earns the minimum amount.
- Your friend must earn at least $20 Cashback via ShopBack. - Your friend completes within 180 days of sign up.
This minimum spend or Cashback can be spread out through multiple purchases, excluding bonus Cashback earned (e.g., via receipts and Quests). Your referral bonus status will initially appear as Pending in both accounts once your referred friend signs up. It’ll change to Confirmed not more than 48 hours after your referred friend meets all the requirements.
If you're invited by a friend
You’ll get a referral bonus after completing the criteria::
- Sign up using your unique referral link or code.
- Your friend spends or earns the minimum amount
- Your friend must earn at least $20 Cashback via ShopBack. - Your friend completes within 180 days of sign up.
Referral bonuses will expire if all of the criteria is not completed within 180 days of the friend sign up date.
What to do if you did not receive the Refer-A-Friend bonus
The bonus usually comes with a set of requirements that you need to fulfill.
Note: New sign up via Refer-A-Friend programme from 23 September 2023 onwards will have 180 days to complete the criteria after the sign-up date.
Existing sign-ups via Refer-A-Friend programme before 23 September will need to complete the criteria before 31st March 2024, else the bonus will rejected.
First, make sure you add your bank account to your ShopBack account.
Once your friend has spent a minimum of $20 and their first Cashback turned "Confirmed", the bonus will change to Confirmed within 5 days.
Note: Your Refer-A-Friend bonus will be rejected if all the criteria are not met within 180 days from the friend's sign-up date.
Here's a screenshot of how the criteria will appear on your ShopBack app.
Refer-a-friend programme terms and conditions
Things to note
- Your referred friend must sign up using a unique device (mobile, desktop or tablet) to prevent having their referral bonus forfeited.
- Your referred friend's first purchase must not be stacked with other "new customer" promotions.
- Any order that does not earn Cashback, or is canceled, exchanged, or refunded, will not count towards the minimum spend.
- Referred friends will need to fulfill the criteria within 180 days from the sign-up date.
Influencer $20 Sign-Up Code
- When signing up using an influencer or creator's referral link or code, you must accumulate a minimum of $10 in Cashback before the $20 Cashback bonus is awarded.
Please note that ShopBack reserves the right to add or amend the list.
Some activities will disqualify you from earning referral bonuses. Here a non-exhaustive list of such activities:
- Self-referral.
- Posting your referral link on any ShopBack merchant's Facebook or forum page.
- Disguising your referral link as a generic link and populating it within web pages.
- Keyword bidding for the purpose of generating traffic to pages containing your referral link.
- Any similar activity determined by ShopBack in its sole discretion to be inconsistent with the purpose of ShopBack's refer-a-friend programme.
ShopBack reserves the right in its sole and absolute discretion to amend and vary the terms and conditions of this programme as set out above, as well as to disqualify any users at any point of time. Any infringement of the above terms and conditions would result in the loss of all bonuses. Repeat offences would result in the closure of your ShopBack account.