Expired ShopBack gift

The Gift Card I sent expired. What should I do?

Unfortunately, all expired Gift Cards are voided automatically and cannot be refunded. We’re unable to extend the Gift Cards' validity, as they have a fixed expiry date.

If the Gift Card hasn’t expired and your friend wasn’t able to use it, reach out to Sparky, ShopBack’s virtual assistant. We’ll investigate and see what we can do.

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