My Cashback amount is incorrect, what should I do?

Taxes and shipping costs are not included in the Cashback rate. Please be sure to exclude both tax and shipping costs from the Cashback calculation.

If you're sure it's the wrong amount, please don't hesitate to reach out to Sparky, ShopBack’s virtual assistant and we'll be sure to assist you.

Was this article helpful?
1 out of 31 found this helpful

Search more articles