Schedule of Terms & Conditions of Entry
| Promotion name | ShopBack x Velocity Frequent Flyer: 100 Velocity Points linking offer |
| Eligible states/territories | All States and Territories |
| Promotion period | Start: 20 October 2026 12:00 AM AEDT. End: 22 October 2026 11:59 PM AEDT (Promotion Period) |
| Website address | https://www.shopback.com.au/ |
| Promoter | ShopBack Australia Pty Ltd (ABN: 97 620 158 929), Level 9, 76-80 Clarence Street, Sydney NSW 2000 |
| Eligible entrants | Open to Australian residents in all eligible states/territories who are 18 years of age or older, hold a ShopBack Australia account in good standing, hold a valid Velocity Frequent Flyer membership, have not previously linked a Velocity account to ShopBack, and fulfil the Method of entry. ShopBack employees and their immediate families are eligible to participate. |
| Details of the offer | Every eligible entrant who completes the Method of entry during the Promotion Period will receive 100 Velocity Points (Bonus Points) credited to their linked Velocity Frequent Flyer account. This Promotion is not a game of chance and does not involve a prize draw. Bonus Points have no cash value. |
| Total number of Bonus Points available | Every eligible entrant who completes the Method of entry during the Promotion Period will receive the Bonus Points. |
| Method of entry | To participate, eligible entrants must, during the Promotion Period:
Velocity account details must be accurate and match the entrant's Velocity Frequent Flyer account. Bonus Points cannot be credited if the membership number or name entered is incorrect or does not match. No Cashback redemption or purchase is required to receive the Bonus Points. |
| Maximum number of entries | Maximum 1 offer per person, per ShopBack account and per Velocity membership number. |
| Crediting of Bonus Points | Bonus Points will be credited to the linked Velocity account within 1 month of the entrant linking their Velocity account, provided the Velocity account details entered are accurate and match the Velocity account, and the account remains linked to the entrant's ShopBack account at the time of crediting. |
Terms & Conditions of entry
Information on how to participate and details of the offer form part of these terms and conditions (Terms of entry). The Terms of entry must be read in conjunction with the Schedule, which defines the terminology used. If there is any inconsistency between these Terms of entry and the Schedule, the Schedule prevails. Participation in this Promotion is deemed acceptance of these Terms of entry.
Participation is open only to legal residents of the Eligible States/Territories who satisfy the Method of entry. Employees of the Promoter and its related bodies corporate, and their immediate families, are eligible to participate in the Promotion.
The Promotion will be conducted during the Promotion Period only. Linking a Velocity account outside the Promotion Period will not qualify for the Bonus Points.
To receive the Bonus Points, the entrant must hold a valid Velocity Frequent Flyer membership. A Velocity membership number is a 10-digit number. The first and last name entered must match the name on the Velocity account. Entrants are responsible for ensuring their Velocity account details are accurate and complete. Bonus Points will not be credited if the details entered are incorrect or do not match the Velocity account.
Bonus Points can only be credited to a valid Velocity account. If Velocity is unable to process the crediting for any reason (including incorrect or mismatched membership details), the Bonus Points will not be issued and the Promoter is not obliged to substitute them with any other benefit.
The Bonus Points will only be issued if the entrant's Velocity account remains linked to their ShopBack account at the time of crediting. Entrants who remove or replace their linked Velocity account before the Bonus Points are credited will not be eligible.
Only one (1) offer is available per person, per ShopBack account and per Velocity membership number. Entrants who have previously linked a Velocity account to their ShopBack account before the Promotion Period are not eligible.
The Bonus Points have no cash value. The Bonus Points are separate from, and in addition to, any Velocity Points an entrant may redeem from their ShopBack Cashback. Cashback redemptions to Velocity Points are subject to ShopBack's general terms and conditions and the applicable redemption minimums.
Velocity Points are issued, held and administered by Velocity Frequent Flyer, the loyalty program of Virgin Australia, not by the Promoter. Once credited, the Bonus Points are subject to the Velocity Frequent Flyer terms and conditions, including those relating to expiry, use and redemption, in force from time to time. Velocity Terms and Conditions are available at https://www.velocityfrequentflyer.com/member-support/terms-conditions.
The Promoter is not responsible for any change to, or the availability or value of, Velocity Points or Velocity rewards.
The Bonus Points are not transferable or exchangeable, and cannot be taken as cash, or credited to a Velocity account other than the account linked to the entrant's ShopBack account.
By keying in and saving their Velocity Frequent Flyer membership details, entrants agree to ShopBack disclosing their membership details to Velocity for the purpose of points crediting.
The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted or misdirected account details, whether due to user error, omission, error, alteration, tampering, disruption to any communication network or otherwise. The Promoter is not liable for any consequences of user error. No correspondence will be entered into.
The time of linking will be deemed to be the time the linking is successfully recorded by the Promoter's systems.
The Promoter reserves the right to verify the validity of any participation, and to disqualify any entrant (and withhold or reclaim Bonus Points) who the Promoter reasonably believes has created or used multiple or fraudulent accounts, provided false or misleading information, used automated means or otherwise manipulated or tampered with the participation process or breached these Terms of entry. Verification is at the discretion of the Promoter, whose decision is final.
The Promoter may in its absolute discretion decline a particular participation, disqualify an entrant, or suspend, vary or cancel the Promotion (including the Promotion Period) at any time without giving reasons and without liability to any entrant, subject to any written directions from a regulatory authority.
In the event of any outside act, agent or event that prevents or significantly hinders the Promoter's ability (or that of a third party involved with the Promotion) to proceed as described, including natural disasters, acts of God, civil unrest, strike, war, system failure or act of terrorism, the Promoter's obligations will be suspended for the duration of the event, and the Promoter may in its absolute discretion cancel, vary or recommence the Promotion.
To the greatest extent permitted by law, the Promoter excludes all warranties, representations or guarantees regarding the Promotion and the Bonus Points, including any made in the course of advertising or promoting the Promotion. The conduct of the Promotion involves third parties (including Velocity Frequent Flyer), and the Promoter disclaims all liability in connection with their acts or omissions. By participating, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from all claims, liabilities and losses that arise directly or indirectly from participation in the Promotion or the receipt, use or failure to receive Bonus Points, except for any liability which cannot be excluded by law.
If despite the previous clause the Promoter incurs a liability under any law which implies a warranty into these Terms of entry that cannot legally be excluded, the Promoter's liability is limited, at the Promoter's discretion, to resupplying the Bonus Points or paying the cost of resupplying them. In no circumstances will the Promoter be liable for any indirect or consequential loss, including loss of profit, reputation, goodwill or business opportunity.
Entrants consent to the Promoter using the personal information provided in connection with this Promotion for the purposes of conducting the Promotion and issuing the Bonus Points, including by disclosing it to Velocity Frequent Flyer and other third parties involved in the Promotion and any relevant authorities. The collection and disclosure of personal information will be handled in accordance with the Promoter's Privacy Policy, which adheres to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Velocity may collect personal information about entrants for the purpose of crediting the Bonus Points to the entrant. If Velocity cannot collect the entrant’s personal information, Velocity will not be able to provide the entrant with the Bonus Points. Velocity may also disclose the entrant’s personal information to and/or collect their personal information from its related companies (including Velocity Frequent Flyer Pty Ltd and Velocity Rewards Pty Ltd) and third parties who provide (or help Velocity provide) products and services. Velocity may disclose the entrant’s personal information to persons or organisations located in overseas countries, as described in Velocity’s Privacy Policy (www.virginaustralia.com/privacy). Velocity’s Privacy Policy also states how an entrant can seek to access or correct their personal information and how to make a privacy complaint. The entrant can contact the Virgin Australia Privacy Officer at privacy@virginaustralia.com.
Entrants are responsible for any expenses they incur in participating, and these will not be reimbursed. Velocity will not be liable for any tax liability, including without limitation income tax, fringe benefits tax, or any liability or loss of opportunity due to reportable fringe benefits, incurred by an entrant, their family, associates, employer and/or any other party due to participation in the Promotion or acceptance, receipt or redemption of the Bonus Points.
Entrants and/or any such relevant party will be required to pay any taxes (including any applicable GST on those taxes and charges) which may be due on the receipt or redemption of the Bonus Points.
Entrants should seek independent advice to ensure they understand possible tax implications in relation to any tax liability and/or reportable fringe benefits before acceptance or the receipt or redemption of the Bonus Points.
Velocity, its agents and associated entities do not accept responsibility for and make no representations about any tax liability as a result of participating in the Promotion or from receiving or redeeming the Bonus Points.
ShopBack is the Promoter and is responsible for the conduct and administration of the Promotion, including the entry process. Velocity is not the Promoter and is not responsible for those matters.
To the extent permitted by law, Velocity and its associated entities (and their respective officers, employees and agents) are not responsible for and exclude all liability for any direct, indirect or consequential injury, loss and/or damage arising in any way in connection with this Promotion. This includes but is not limited to:
Technical malfunctions, delays or failures, including those resulting from accessing any materials related to this Promotion and any incorrect or inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion as a result of any technical malfunctions, delays or failures;
Theft, unauthorised access or third-party interference; and
Acceptance and/or use of the Bonus Points.
The Promotion is in no way sponsored, endorsed or administered by, or associated with, Meta (including Facebook and Instagram), YouTube, TikTok or Snapchat, and entrants release these platforms from all liability in relation to the Promotion. Any questions, comments or complaints should be directed to the Promoter.
These Terms of entry are to be read in conjunction with ShopBack's general terms and conditions, available at www.shopback.com.au. In the event of any inconsistency, these Terms of entry prevail insofar as they apply to the Promotion. In the event of any inconsistency between these Terms of entry and any marketing or promotional materials, these Terms of entry prevail.ShopBack may vary these Terms of entry, or withdraw or terminate the Promotion, at any time without notice or liability, subject to any written directions from a regulatory authority. ShopBack's decisions on all matters relating to the Promotion, including eligibility, are final and binding.
Any rights and obligations under these Terms of entry may not be assigned without ShopBack's prior written consent. A failure to enforce any provision is not a waiver of that provision, and if any provision is held invalid, the remaining provisions are not affected.
The Promotion and these Terms of entry are governed by the law of New South Wales. Entrants accept the non-exclusive jurisdiction of the courts and tribunals of that State in connection with any disputes concerning the Promotion.