Your Sign Up bonus might have been rejected due to our compliance team had detected that there are multiple events of self-referral, hence the bonus Cashback was rejected for such reasons. If you have any further queries, please do not hesitate to...

Your bonus Cashback might have been rejected because of the following reasons: 1) Requirements to qualify for bonus are not all fulfilled2) Self-referral (for refer-a-friend program bonuses)Neither of the above? Please reach out to our friendly li...

Your bonus may not reflect in your ShopBack account likely because you have not fulfilled all the requirements of the offer. Please ensure to read through the terms and conditions of the bonus offer, especially crediting time periods, potential mi...

Bonus Cashback usually comes with a set of requirements. Please ensure to read through the terms and conditions of the bonus offer. You can refer to an example of the criteria as per the screenshot below: If you have any further queries, please d...