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Shopback Support Shopback Support
  1. Shopback AU
  2. Cashback
  3. Cashback Status

Cashback Status

  • Why my cashback has passed the pending period but has not turned “Confirmed”?
  • What do the Cashback statuses in my Cashback Overview mean?
  • When will my Cashback status change from 'Pending' to 'Confirmed'?
  • The Claim Time is over but my Cashback is still 'Pending'
  • Will my Cashback expire?