At this point, ShopBack only supports Visa and Mastercard credit cards that are issued in Australia. If you are having trouble adding a card to your ShopBack account, please ensure:
- your card has been issued in Australia
- the card you are trying to add is a Visa/Mastercard credit card
- you have not already linked the maximum of 10 cards
- you are using the most updated version of the ShopBack app
If reasons are not listed above, do reach out to our friendly customer service officers at firstname.lastname@example.org
We are working to add future support for American Express cards as well as cards issued in other countries. Stay tuned for updates!