I did not receive any reset password email. What do I do?

No worries, you can always request for a password reset here. Please check your spam or junk mail folder(yes, this may sounds cliche, but most time it does the magic!).

If you have done that and still did not receive the reset password email, please contact our friendly customer service at help@shopback.com.au or you can chat with our Live Chat agent who are available from Mon to Fri, 11.30AM - 7.30PM AEDT here.

Can’t find what you need? Reach out to us!

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