Why did my Refer-A-Friend bonus got rejected?

Your Refer-A-Friend Bonus might have been rejected due to our compliance team had detected that there are multiple events of self-referral, hence the bonus cashback was rejected for such reasons.

If this is not the case, feel free to contact our friendly customer service team at help@shopback.com.au or you can chat with us via our Live Chat Feature here. We are available from Mon to Fri, 11.30AM - 7.30PM AEDT.

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner