Why is there an Adjusted withdrawal status in my Withdrawal History?

There are several reasons your withdrawal might be adjusted/rejected:

1) Invalid bank details entered. You may want to ensure you have updated the bank account information number and not your card information number.
2) The withdrawal may have contained Cashback that was not earned by the user in a rare case of a technical fault. In such cases, your withdrawal request will be reversed hence rejected.

None of the above is the case? Feel free to contact our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays. 

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