Why is my Bonus Cashback rejected?

Your Bonus Cashback might have been rejected because of the following reasons:

1) Requirements to qualify for bonus are not all fulfilled
2) Self-referral (for refer-a-friend program bonuses)

Neither of the above? Please reach out to our friendly live chat agents and we will provide assistance. We are available from Mon to Fri, 11.30AM - 9.30PM AEDT, excluding Public Holidays. 

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner