Why is my Bonus Cashback rejected?

Your Bonus Cashback might have been rejected because of the following reasons:

1) Requirements to qualify for bonus are not all fulfilled
2) Self-referral (for refer-a-friend program bonuses)

Neither of the above? Please reach out to our friendly live chat agents here and we will provide assistance. We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays. 

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