I'm unable to find my Cashback using the store ID. What should I do?

You can refer to the purchase date and time and tally it with your click-through time as an alternative!

For further assistance, you can reach out to our friendly customer service agents at help@shopback.com.au or you can chat with us via our Live Chat Feature here! We are available from Mon to Fri, 11.30AM - 7.30PM AEDT.

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