What is the difference between Pending, Confirmed, and Rejected Cashback statuses?

"Pending" status indicates that the Cashback is yet to be validated by our partner store.

"Confirmed" status indicates that your Cashback is already validated and added to your 'Available Balance' for withdrawal.

"Rejected" status indicates that your Cashback has been disqualified by the merchant and hence will not be given.

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 11.30AM - 10PM AEDT, excluding Public Holidays. 

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner