Can I click through ShopBack on the web, then proceed to complete the purchase on app (or vice versa)?

The fast answer is no. All purchases must happen on the same device in order for the Cashback to be tracked. If you wish to switch devices to complete the purchase, please ensure to click through ShopBack one more time through that device before you make payment.

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 11.30AM - 10PM AEDT, excluding Public Holidays. 

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