How do I recover my password?

At the login page, click "Forgot password" and a reset password email will be sent to your inbox.

If you are on the ShopBack app, please close the app before clicking on the reset password link in the email.

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays.  

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