Cashback will be invalidated for any returns, exchanges, and cancellations of orders. Cashback is only awarded for successful and completed purchases.
To avoid losing Cashback for item exchanges, it is recommended that you cancel your order and make a new transaction, subject to the cancellation policies of each store.
Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 11.30AM - 10PM AEDT, excluding Public Holidays.