How do I retrieve proof of my Cashback withdrawal?

To request for remittance advice for your withdrawal, please write in directly to us at with your ShopBack account email address and the details of your withdrawal (which you can retrieve from your ShopBack account under "Withdrawal History").

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays. 

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner