I entered the wrong details for my Cashback withdrawal. What should I do?

To amend your withdrawal details, you will need to remove the details entered in your ShopBack account and re-enter the correct details.

If you have already made a request with the wrong details, please reach out to us immediately via Live Chat here with your ShopBack account email address, your withdrawal details, and the correct information. Our Live Chat agents are available from Mon to Fri, 11.30AM - 10PM AEDT, excluding Public Holidays.

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