Why is my withdrawal rejected?

Your withdrawal may be unsuccessful likely because:

1) Invalid bank details entered (a common mistake is entering your bank card number; the bank account number is required)
2) Withdrawal contains some Cashback amount that was not earned by the user

None of the above is the case? Feel free to contact our friendly live chat agents here! We are available from Mon to Fri, 11.30AM - 10PM AEDT, excluding Public Holidays.

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