Your withdrawal may be unsuccessful likely because:
1) Invalid bank details entered (a common mistake is entering your bank card number; the bank account number is required)
2) Withdrawal contains some Cashback amount that was not earned by the user
None of the above is the case? Feel free to contact our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays.