My Missing Cashback request is rejected. Can I make an appeal?

You can appeal for your rejected Missing Cashback within 30 days from the date of the notification email from ShopBack that the Cashback has been rejected. Any appeal past the specified timeframe will not be investigated by our partner store.

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays. 

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner