How do I submit a Missing Cashback request?

Links for Missing Cashback submission ("Report a Missing Cashback"):

1) (App) Click on Account on the bottom right corner and search for "Report Missing Cashback".

2) (Website) Click on "Cashback Overview" and you would be able to see a Red Button "Report Missing Cashback".

3) Click here to submit the missing cashback request.

IMPORTANT: Missing Cashback submissions must be within 30 days from the purchase date. Any submissions past the specified time are invalid and will not be investigated by the merchant. The investigation will take around 14 days to be completed(Investigation for Expedia Australia missing cashback request will be completed 75 days after checkout/travel).

Enter the details as specified in each section in the Missing Cashback form accurately or it may be rejected.

If you have any further queries, please do not hesitate to click here and we will be glad to assist you!

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