When can I file a Missing Cashback request?

As Cashback usually takes up to 48 hours (and up to 7 days for certain stores) to be processed and reflected in your account, you will only be able to submit a request when that time period has lapsed. Do note that the time frame mentioned above starts from your purchase date! 

Click here to submit the missing Cashback request and our team will be launching an investigation with our merchant accordingly. The investigation will take around 14 days to be completed(Investigation for Expedia Australia missing Cashback will be completed 75 days after checkout/travel).

If you have any further queries, please do not hesitate to click here and we will be glad to assist you!

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