When will my pending Cashback become confirmed?

Your Cashback changes status from "Pending" to "Confirmed" once our partner store has validated your transaction as "Confirmed". The time taken to confirm will depend on the partner store's Claim Time (search their ShopBack page to view).

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays.  

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