Why do I have to wait so long for my Cashback to become "Confirmed"?

To ensure that Cashback is fairly and accurately given back to customers, our partner stores set a Claim Time of approximately 45-120 days to carefully review and validate your orders.

This timeframe usually consists of post-return/cancellation periods, as well as time allowed for the partner store to validate it accurately.

Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 11.30AM - 7.30PM AEDT, excluding Public Holidays. 

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