There are two types of email notifications from ShopBack.
1) Marketing promotional newsletters that keep you updated on our latest promotions, deals, and upsized Cashback.
2) Cashback transaction notifications or account setting emails that notify you when you perform an action on ShopBack.
Unfortunately, we do not allow users to unsubscribe from the Cashback transaction notification emails due to security reasons. We want to keep users notified of any account activity that may take place. You would, however, be able to unsubscribe from the marketing promotional newsletters.
Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays.