I no longer want to use Facebook/Apple to log in. What should I do?

Great news! We have just updated a new feature where you're able to delink your social account(Facebook/Apple) from/to your ShopBack account.

After delink, you can change your ShopBack account login from using Facebook/Apple to an email address and newly set password. 

Here's how you can delink on your ShopBack mobile app:

1) Click on "Login Settings"

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2) Click on "Unlink" on whichever social accounts are linked.

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3) Confirm your unlink request.

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4) Next, set your password by clicking on "Set Password".

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5) And tadaaaa! You will receive an email to set your password. Once you have set it, your ShopBack account is good to go! (You can log in using your email address and the newly set password).

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Should you have any queries, do reach out to our friendly live chat agents here! We are available from Mon to Fri, 10.30AM - 8.30PM AEST, excluding Public Holidays.  

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