If you have already requested to withdraw your Cashback from your ShopBack account, hang tight! Your Cashback will be processed and transferred to your selected bank account within 7-14 working days.
You can check the status of the request in your Cashback Overview, under "Withdrawal History". The status will change from "Processing" to "Paid" when we have successfully transferred your Cashback into your bank account.
If you have not received your payout within the stipulated time, do check that your payment details are correct. If your payment details are incorrect, please update your account with the correct information and update our Customer Service team here if you had already submitted a withdrawal request. You will not be required to make another withdrawal request.