Usually, it will take up to 48 hours for your Cashback to be recorded in your account. However, every participating partner store has a different tracking time period and the best practice is for you to check the store page on ShopBack to find out more!
Click here to find out which are the participating stores.
Here's an example of when THE ICONIC's Cashback will track:
If the Cashback is not recorded after the "Tracking Period", please proceed to submit a missing Cashback claim here.
Feel free to reach out to our team by clicking here and we'll be happy to support you!